How can we help you?
To determine which eCommerce solution you are on, see How do I know if I am using Native eCommerce or Third Party eCommerce?
In order to enable your customer to pay via Authorize.net, you need to create an Authorize.net merchant account and attach it to your store via the editor.
Set Up an Authorize.Net Account
In order to use Authorize.net as your payment provider, you first need to obtain a merchant account with Authorize.Net.
Connect Authorize.Net to the Store
To connect Authorize.Net to Store:
Supported Currencies
The following currencies are supported.
Business LocationSupported CurrenciesUnited States, CanadaUSD, CADUnited Kingdom, EuropeCHF, DKK, EUR, GBP, NOK, PLN, SEK, USDAustraliaAUD, NZD, USD
Troubleshooting
Some common errors you may come across when setting up your account:
Authorize.net FDC Merchant ID or Terminal ID is incorrect
This error indicates there is an issue with your Authorize.net setup. Please report this error to the Authorize.net customer support.
(99) This transaction cannot be accepted
(13) The merchant login ID or password is invalid or the account is inactive
Regarding Authorize.net: API Login Id, Transaction Key, and MD5 Hash Value must be completely the same in your customer's Authorize.Net account and his Authorize.Net settings in the store control panel. Even one unnecessary space at the end of one value can cause the 99 error.