How can we help you?
Your site's domain is like its street address; it lets other people find it. Setting up your site domain is very important as it allows people to visit your sites. While our site builder does not host your domains, you can purchase a domain and connect it to your published site by creating a CNAME and two A records in your DNS settings.
Taking your site live requires publishing your site, setting up your domain, and setting up your domain through your domain host.
For your site to show up at any domain, you first need to publish it. To publish your site:
After a site is published, you are prompted to select from one of the following three domain options:
Note
To change your domain at any time after publishing your site, in the side panel, click Settings, Site URL, and then click Change site URL.
If you chose to use the Default Domain or to Purchase a new domain for your site, you do not need to set up your domain with your domain host.
If you chose to use a domain you already own, after setting up your domain in Website Builder, complete the following:
Note
If you domain host provider was not found, you must configure your domain manually by adding two A records and a CNAME record to your domain host settings.
Click to copy the records and add them to your domain host. When you have finished, select the I have added the records above to my domain checkbox, and then click Continue.
Note
Some domain hosts will not allow you to set up multiple records for the @ domain. If this is the case for your domain host, then simply add one record for the @ domain and include both IP addresses.
Use the following information for the CNAME record and A records:
Two A Records are used for server balance and redundancy.
Note
If you previously took your site live with instructions involving a 301 Redirect and CNAME, you will need to re-create your SSL certificate. For more information, see Add SSL or HTTPS. In addition, you will need to remove the previous settings for the 301 Redirect.
Adding AAAA and CAA records prevents issuing an SSL certificate. Please ensure you do not have these records configured.
The following is an example from Google Domains, in which they use one A record with two IP addresses:
Note
Most domain hosts have instructions on creating CNAME records and A records in their help center. If you cannot find this information, you must contact your domain host.
Domain Host Providers
Website Builder searches most large domain host providers, and we are continually adding more domain host providers. To see a list of supported providers, see the documentation.