How can we help you?
There are two eCommerce solutions, native eCommerce and third party eCommerce. If you are in the platform and are unsure about which solution you are using you can check two places, the top of the Commerce panel and the Store Management menu. If you determine you are using native eCommerce, check out native store support articles.If you are using third party eCommerce, check out third party store support articles.
To check which solution you are using, in the side panel, click eCommerce. This opens the eCommerce panel. At the top it will be labeled either Native eCommerce or Third Party eCommerce.